The Omega massage chair line is known for thorough and comprehensive massage chairs. The Omega M-5000 DLX massage chair is the subject of this product review. We present a review which will rate the M5000 in 5 categories. We also score each category up to 20 points. The scores from each category are totaled to give an overall rating for the massage chair. Here is our evaluation of the Omega M 5000 DLX massage recliner.

Warranty Coverage & Customer Service: We equate the warranty coverage to obtaining an insurance policy. It is something you hope you never need to use, but just in case it is critical to have it. You want to make sure you are adequately protected. Here is the warranty coverage for the Omega M5000 DLX: You get 5 year coverage on the frame of the chair; 3 years coverage on parts; 3 years coverage on labor; 90 days of in home technician service; and 1 year of shipping for parts. This is excellent warranty coverage. Omega also provides solid customer service and competent technical capabilities. We rate the warranty coverage and customer service for the DLX as a 19.

Comfort & Ergonomics: The purpose of a massage chair is to ease your aches and pains to facilitate relaxation and wellness. To accomplish this, a massage chair needs to be comfortable. Another important element to comfort is ergonomics or how well the chair is designed to fit your body and where key controls are located. The DLX comes in oxide leather which is very comfortable to the touch as well as durable. There are adjustable head and shoulder pillows to support the head and neck. All chair controls are located on the remote control. Everything can be operated from the remote, including changing the music and volume levels. The M-5000 gets an 18 in this category.

Ease of Use: The electronics being incorporated into the devices of today are simply outstanding. There are more and more features available and that is great news for consumers. The challenge, of course, is designing these devices so that one does not need a PHD to use it. We like the DLX from an ease of use perspective. It has a simple design for its remote control. There are single-touch auto massage programs. A clear LCD screen to show what the chair is doing. They also have a hidden panel for all the manual massage adjustment as well as the MP3 player controls. We rate the M-5000 an 18 for ease of use.

Key Features: The M5000 has one of the best neck and shoulder massages. This automatic program is thorough and invigorating. The programming of the massage hits all the right points and provides deeper penetration. An extra pad is included to soften the massage for those that want it softer. This is certainly one of the best massage programs we have tried. Another important feature of the LDX is one for relaxing. The M-5000 has an MP3 player. The massage chair comes with a USB stick that you can load up with MP3 compatible music. Slip on the headphones and let the DLX take you to higher states of relaxation than you thought possible. We give the M5000 an 18 for features.

Massage Therapy: The M-5000 comes with an arsenal of massage treatment to soothe and relax the most demanding massage enthusiasts. There are five automatic pre-programs. This includes specialized programs for the neck and shoulders, the full back and the lower back. There are 4 manual massage techniques that include kneading, tapping, kneading/tapping combination and a finger press. You can also choose from four back courses. The back courses cover specific regions you can target. The roller width is adjustable to 3 settings and the massage intensity is adjustable to 3 levels. The lower body air massage covers your buttocks, thighs, calves and feet. The massage therapy is strong and effective. The extra pad is given for a reason-to soften the massage. This is one of the most effective massage chairs on the market. Overall, we give it an 18.

If you need deep, penetrating relief, then this is the massage chair for you. Overall, we give it 91/100 points. It comes with an excellent warranty. It is well designed to be simple and easy to use. The air massage system is very soothing for the lower body and the reflexology foot massage is fantastic. The programming of the pre-set programs are simply outstanding. These provide thorough coverage of your back and penetrate deeply to relieve sore muscles. We like the included headphones which enables you to tune out the world and just totally relax. The M-5000 DLX is massage chair that will provide you with massage treatments to meet your long term needs.