One of the main steps in the EOC approach to business change management is Process. When engaging in business change management it is necessary to change processes. Without the blocking process, the actors will not be able to work together on stage to perform the new production. To bring this across to business change management, to have a successful change initiative people need to know what the new processes are and how they differ from the old ones. Determining the work processes that will undergo change is the first step. The metrics used to assess the process have to be changed to deal with alterations. Love it or hate, business change management will have to contend with Process. The success of change will hinge, in large part, on the identifying and altering processes. Using these components of Process can help to sustain a more efficient change initiative.

For more information, please see our website: Business Change Management